Terms of Service

Welcome to the website of Sichuan Nairui Leisure Products Co., Ltd. (“we”, “us”, “our”, or “the Company”).
By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by these Terms of Service.
Please read them carefully before using our site.

If you do not agree with these terms, please discontinue use of our website and services.

1. Company Information

Company Name: Sichuan Nairui Leisure Products Co., Ltd.
Address: Industrial Park, Qu County, Sichuan, China
Business Scope: Production, R&D, and sales of outdoor leisure furniture, gazebos, and outdoor living products; strategic partnerships with SUNBRELLA (USA) and DICKSON (France).

2. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old, or supervised by an adult

  • You will not use the website for unlawful or unauthorized purposes

  • You will comply with all applicable local and international laws

You agree not to:

  • Copy, reproduce, or redistribute website content without permission

  • Attempt to gain unauthorized access to our servers

  • Upload harmful code (viruses, malware, phishing attempts)

We reserve the right to terminate access for any user who violates these terms.

3. Product Information

We strive to provide accurate descriptions of our outdoor furniture, gazebos, and related products.
However:

  • Colors, materials, or dimensions may vary slightly due to manufacturing differences

  • We reserve the right to modify product specifications without prior notice

  • Prices may change at any time

For bulk/custom orders, specifications will be confirmed separately through formal quotations or contracts.

4. Orders & Payments

When you place an order with us:

  • You agree to provide accurate and complete information

  • We reserve the right to accept or reject any order

  • Payment methods will be specified on the website or communicated directly for B2B orders

For large or customized orders:

  • Additional terms, production timelines, and warranties may apply

  • Deposits may be required

5. Shipping & Delivery

Delivery times vary depending on destination and order type.

By placing an international order, you acknowledge that:

  • Customs duties, taxes, and import fees may apply

  • Delays may occur due to customs inspection or international logistics

  • Risk of loss transfers to the customer once the product is handed over to the carrier (unless otherwise agreed in contract)

For details, please refer to our Shipping Policy.

6. Returns & Refunds

Our return & refund rules are outlined in the Refund Policy.

Generally, we accept returns only if:

  • Products arrive damaged

  • Products have manufacturing defects

  • Wrong items are delivered

Customized or large-scale production orders are typically non-refundable, unless required by law.

7. Intellectual Property

All content on this website—including product designs, images, text, graphics, logos, and trademarks—is the property of Sichuan Nairui Leisure Products Co., Ltd. or its licensors (including partnered fabric brands such as SUNBRELLA and DICKSON).

You may not:

  • Reproduce, resell, or exploit any part of the website

  • Use our trademarks without written authorization

Unauthorized use may result in legal action.

8. Third-Party Links

Our website may contain links to third-party websites.
We do not control or endorse the content of these external sites and are not responsible for their privacy or practices.

We recommend reviewing their policies before interacting.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Damages resulting from misuse of products

  • Losses due to delayed shipments caused by carriers or customs

  • Any indirect, incidental, or consequential damages

Our total liability for any claim shall not exceed the amount you paid for the product or service.

10. Warranty

For outdoor furniture and gazebos, we provide warranties based on material, craftsmanship, and usage requirements.

The warranty does not apply to:

  • Normal wear and tear

  • Damage caused by improper installation or misuse

  • Damage from extreme weather (storms, typhoons, snow load, etc.)

  • Unauthorized repairs or modifications

Full warranty details can be provided upon request or included in B2B contracts.

11. Privacy Protection

Your personal information is governed by our Privacy Policy.
By using our website, you consent to the processing of your data in accordance with that policy.

12. Changes to These Terms

We may update these Terms of Service at any time.
Revised terms will be posted on this page with an updated date.
Continued use of the website indicates acceptance of the changes.